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Suresh on Know your rights – get your replacement vehicle from the service centre Dear Sir,
My car (Audi A4) was stopped during the last Eid holidays and I handed over to a private workshop at Mussafah for repair as the audi service centre (agency) was closed for 5 days due to public holidays. They couldn't trouble shoot the problem initially as they informed me to buy several spare parts for engine/head (i.e. camshafts, sprocket, valves, etc. etc.). I spent about AED 13,000 for the repair and received my car from them after 2 weeks. I drove the car about 450 KM after the repair (kept the car 10 days with me) and the car was again stopped due to unknown reason. I sent the car again to the same workshop. The workshop in-charge (partner)was accepted the vehicle and promised me to do all repair at their own cost as they realized the problem and admitted their mistake due to poor vehicle repair. They proposed 2 options to do the engine repair or replace the engine but we realized that the engine was totally damaged and can't do any repair further. He bought an engine from second hand market and mentioned that he will give 3 months guaranty. I was not accepted this proposal initially but he told me to do the complete engine test at the agency after replacement and will give 3 months guaranty. He drove the car and handed over to the agency and promised me to bear the related cost for service and inspection. However, I paid the related cost at the agency and claimed for refund but the workshop in-charge was not ready to pay anything and mentioned that he can't do anything more and gave me a bill that the engine was replaced with 15 days guaranty. Could you please help me how I can proceed with this issue?
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Jijo kodiyan on Toyota names new Regional Head for Middle East & North Africa Hi, my name is JIjo Kodiyan, living in Al Ain.
I m driving Camry GLX 2009 Model and Lexus ES 350 2013 Model, couples of months ago I had problem with my Camry dashboard which is start melting and Lexus has issue with joystick rubber its sticky same like Camry dashboard, i am disappointed with these issues.
raza on 2015 Dodge Charger | New Car Review Hi Guys,
Any current drivers of 2015/16 Charger here? How's your long term experience with the car? Any areas of concern?
I am looking at buying a used 2015 Charger RT. It has around 15,000 km on odometer. What should I double check before buying?