Chrysler Group joins the recall party

Posted on Sep 30, 2014 by

Recalls have spread across the automotive industry like the plague. Affecting manufacturers from all over the world, newspapers are filled with automakers recalling cars left, right, and centre. From small issues, to much larger issues that possess potential dangers for occupants within the vehicle and those around it, manufacturers are adamant to bring vehicles back to the factory and rectify issues once a fault has been diagnosed; the latest entrant to the party – .

The 2011 Dodge Durango has been revealed

2011 Dodge Durango

Carrying out two sets of recalls in a span of four days, it hasn’t been a very calm week for the American Group. While the first saw the Group calling back 230,760 vehicles globally for an issue with the fuel pump, the latter was on an even larger scale – 349,000 vehicles for a faulty ignition switch.

Discovering that some fuel pump relays were susceptible to deformation in 2011 models of the Jeep Grand Cherokee and Dodge Durango, the recall aims to install a new pump to prevent vehicles from stalling, or not starting. Broken down numerically, the recall affects 188,723 SUVs sold in the United States, 15,898 in Canada, 7,126 in Mexico and 19,013 outside of North America, the company said.

2008 Dodge Charger SRT

Adding to the recent wave of automobile recalls related to ignition problems, the second recall saw Chrysler pull back precisely 349,442 vehicles worldwide for faulty ignition switches that could cause cars to suddenly turn off while driving. Models affected are believed to be 2008 models of the Jeep Commander, Grand Cherokee, Chrysler 300, Dodge Charger, and Dodge Magnum.

Drivers of the affected Chrysler vehicles wrote to federal regulators as early as 2008 reporting unexpected stalling. “Since purchasing the vehicle I have stalled three times,” the driver of a 2008 Jeep Commander wrote to the National Highway Traffic Safety Administration in September 2008. “To be quite honest, I’m driving a new SUV that I don’t feel safe in.”

Chrysler has given owners of the affected models a temporary prescription similar to the one GM has given owners of its affected models: Remove heavy key rings until the faulty part is repaired.

3 Responses to Chrysler Group joins the recall party

  1. Hasan Haddad Reply

    December 8, 2014 at 1:18 pm

    Hassan Alhaddad.
    Address: H.1042 R.1004 B.210
    Muharraq, Kingdom of Bahrain
    Tel. 0097336365356, 0097333335263 Email.

    December 8th , 2014

    Timothy Kuniskis,
    President and Chief Executive Officer – Dodge Brand, SRT Brand and Head of Fleet Operations, Chrysler Group LLC
    3675 Outer Dr
    Detroit, MI 48234
    United States

    Dear Mr.Timothy,
    I would appreciate your intervention and help regarding my case with a new Dodge Charger (VIN: 2C3CDXBG4EH317341).
    My Name is Hassan Alhaddad, from kingdom of Bahrain, in Middle East. Dodge Charger was my dream car and I worked so hard to be able to purchase this magnificent car. On 15th October 2014 was the date I purchased this car. Unfortunately, a month later, when the meter just approached 1735 Km I start to hear an awkward sound whenever the engine turned on. I took the car on 26th November 2014 to the official agent (Behbehani Brothers) in Bahrain where I purchased this car and inform them about this problem.
    The agent was skeptical about this sound and he was not able to locate the problem. I was in regular contact with the Service manager, Mr. Ian Hesp. Mr. Ian offered to disassemble the entire engine to find out the fault. I strongly opposed this option since this is a new car. They gave me the option of replacing this car with a higher specifications model and pay the difference in the price which I accepted, but later on withdraw the offer without giving any reason. Furthermore, they went ahead and disassembled the engine without my permission and that was unlawful and unethical action. Finally, regardless of my continuous follow up of this matter with the agent’s employee, they were negligent, unconcerned and they didn’t give me any solution. I made it clear to them that I will not accept this car now after all these technical problems.
    Up to this point, I am very much concerned about the reputation of this brand and I strongly believe that this is a rewarding car. I didn’t even seek the legal advice or contact any media. That’s mainly due to my loyalty to this brand.
    Looking forward for your involvement and help to come up with a solution that satisfied me as loyal customer, but an unfortunate one; as well as saving the company’s image.
    Best Regards
    Hassan AlHaddad

  2. Lunch and Learn Reply

    October 5, 2014 at 2:13 am

    Chrysler racalling their 2008 models after 6 years? Hopefully no major accidents were linked to the faults during that period.

    • Zaran Tarapore Reply

      October 15, 2014 at 9:07 am

      It is surprising that they waited this long before doing something about it…

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